Known as a hand book / logbook service. A logbook service is when your vehicle is serviced in accordance with the vehicle manufacturer specifications. It involves checking and/or replacing certain components and fluids on the vehicle at the time intervals recommended by the manufacturer.

Many people believe they must go back to a car dealership for New Car Log Book servicing in order to maintain the warranty. Actually, the ACCC have consistently confirmed that under Australian Law, you are free to have your car service carried out by a mechanic or service centre of your choice provided they are qualified to do so. Click here to see the formal ACCC statement.

Poly 4x4s Service Team Members are fully qualified to perform log book servicing.

Unfortunately not. Poly 4×4 is located in Clayton South, Victoria and receives vehicles from all over the country to diagnose and repair. All the necessary tools, diagnostic equipment and know how are under one roof. 

Making a booking is the first port of call. Whether it be via phone, email, web form or even dropping in to meet our team. 

After qualifying your needs, Poly 4×4’s Service Department will diagnose and report on your vehicle before carrying out any works required to rectify the issue/s at hand.  

Once authorised, our technicians get to work on bringing your vehicle back to the way the manufacturer intended, maintaining our mission to get you “off the hoist, and back on the road”. 

Poly 4×4 have a network of tow truck drivers that we trust. Reach out to our team and we will provide you with the best solution for your Jeep® and RAM.

A Manufacturer or Dealer warranty is a promise to the consumer that a vehicle will be free from defects for a certain period of time and that any defects will entitle the consumer to a repair or other compensation. These are offered in addition to your consumer guarantees.

Poly 4×4 will service your car and protect your new car warranty and your consumer guarantees.

To protect your new car warranty a workshop needs to follow a set of guidelines when servicing your car.  These include using quality spare parts from reputable suppliers plus lubricants and fluids that met manufacturer’s specifications. They must conduct the service in accordance with the manufacturer’s instructions and be carried out by staff trained, supervised and suitably qualified. If you have any questions, Poly 4×4’s Service centre will be happy to answer them or you can read more from the Australian Automotive Aftermarket Association on new car servicing here.

Yes. All our works on Jeep® and RAM are backed by warranty at Poly 4×4.